Microlearning: Bite-Sized Learning

Microlearning: Bite-Sized Learning

Microlearning is a big buzzword in the learning industry but what is it and how do you implement it?

I Love Calling my Bank!

I seriously love contacting my bank and have stayed with them mainly because of their customer service. This is the first in a series of blog posts about Exceptional Customer Service and how it can be implemented in just about any organization.